Informatic Gostar Company, as one of the oldest active entities in the IT, mobile phone, and tablet sectors in the country, has always tried to use modern methods in sales, distribution, and after-sales services. Selecting high-quality products for customers and providing appropriate after-sales support have always been two main policies of this company. In this regard, and to better support customers, Informatic Gostar Company has decided to offer a special service to its customers. This service, which is essentially a gift from Informatic Gostar to its customers, is provided under the name HUG (A gift from Informatic Gostar). This service is offered on Informatic Gostar products based on a contract between Informatic Gostar and Hamrah Service Khavarmianeh Company (as the service provider). The HUG service includes the following items: